Password not recognised by windows
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I have a HP laptop with windows 10 password protected. Unfortunately, it won’t recognise the password so I can’t get into it. Have tried everything I can. We’re not very computer literate and don’t understand the jargon, so please be basic with any advice.
Thanks all
Sorry to hear that Pete and I hope you get it sorted. Sorry too I cannot help.
I am always having grief and a member on here Spotty I think it was gave the right advice and sorted it.
Good luck
I take it you’ve tried the caps lock key. Have you also tried num(ber) lock ?
Whoa SMcD, I dont know about Pete but that is way above my level of computing.
I know the caps key, but what are you suggesring please?
It may not be relevant, but if you’re using a keyboard with the number part separate on the right hand side, the numbers will only work if the “num lock” key is activated, this includes any numbers that you might have in your password when starting windows.
The password is written correctly as it’s possible to show password. This includes numbers and letters. I’ve discovered this problem is quite common although I’d not heard of it before.
Sometimes the log-on password to your PC can be confused with your Microsoft password.
They are different.
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