Lost emails

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  • 29th March 2021 at 8:53 am #547745

    Help please.

    I use Thunderbird for my emails. Following an update and a crash I have lost nearly all my emails and my sent and archive boxes. I have looked in the help but I can’t follow it. If I delete and reinstall Thunderbird will that solve the problem or will I lose everything? I need a simple solution please :scratch:

    Anonymous
    29th March 2021 at 10:17 am #547753

    Try disabling your firewall John P .

    Thunderbird is/was on it’s way out , so I would find a new provider. :unsure:

    I am sure there is somone that knows a LOT more about it than I ?

    29th March 2021 at 10:43 am #547754

    I can’t send any emails either Grr                  Totally stuffed, I have my address book but I need to recover all my archives and sent emails etc. My phone still appears to work ok but only has information which is sent from it.

     

     

    Anonymous
    29th March 2021 at 12:41 pm #547757

    JP, I expect you have already tried some of the ways to recover which are in this link?
    https://www.easeus.com/file-recovery/restore-deleted-lost-thunderbird-emails.html

     

     

    29th March 2021 at 5:16 pm #547763

    OK,  thank you for the replies. Tried various things but I ended up doing a system restore to before the last update and it seems to have worked. I may have lost a few emails but basically everything seems to work again.

    Fingers crossed.

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