Home Responsibilities letter from HMRC

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  • 17th June 2024 at 4:41 pm #600556

    Hi All.

    Mrs. MiF has received a letter from HMRC saying she may be eligible to claim back payment relating to incorrect NI calculations. Just spent 37 minutes on hold waiting to speak to an advisor (gave up in the end). The problem is the online claim eligibility form does not allow for a french address.

    Anyone else received this? As far as we can ascertain, it is not a scam.

    17th June 2024 at 8:01 pm #600558

    It seems it’s as you say, not a scam, UK newspapers have articles on it.

    https://www.standard.co.uk/business/money/home-responsibilities-protection-martin-lewis-pensions-b1114444.html

    Filling the claim form in, is it that the form will not accept a french postcode?

    I’ve experienced this with other uk gov forms, the remedy was then to type the postcode in as part of the address, not using the postcode box.

    17th June 2024 at 9:45 pm #600559

    Thanks Fitter..I will try that.

    17th June 2024 at 10:40 pm #600561

    If it is a proper letter on paper delivered by post from UK it is very unlikely to be a scam,scammers and fraudsters have become very lazy,they are more interested in quick and easy scams on phones,emails etc.

    10th July 2024 at 1:32 pm #601437

    How did you get on MiF please?

    10th July 2024 at 5:42 pm #601447

    We were going to have another go this pm but got sidetracke. Will deffo. have another try tomorrow. Will report back!!

    11th July 2024 at 1:17 pm #601477

    We were going to have another go this pm but got sidetracke. Will deffo. have another try tomorrow. Will report back!!

    I have been trying to contact HMRC re this but not having much luck.  Which phone number did you use, please.  I have tried several but when they ask for my postcode the digital assistant does not recognise it.  Just want to speak to a person not a machine.  Thank you.

    11th July 2024 at 1:59 pm #601479

    Managed to get the answer to my query by contacting the National Insurance Helpline – started off with a digital assistant and I asked to chat to an advisor.  Success! :yahoo:

    11th July 2024 at 5:44 pm #601484

    Not sure there are many people  to talk to, it’s all voice recognition rubbish, and long waits. I’ve had more than one occurrence when I was on the phone waiting for at least 45 minutes, someone finally starts speaking to you, and then you get cut off. Not good for the blood pressure!

    11th July 2024 at 7:39 pm #601490

    Not sure there are many people  to talk to, it’s all voice recognition rubbish, and long waits. I’ve had more than one occurrence when I was on the phone waiting for at least 45 minutes, someone finally starts speaking to you, and then you get cut off. Not good for the blood pressure!

    Didn’t actually talk to an advisor but “chatted” with her instead of the digital assistant and got the answer to my query. I had spent ages speaking to a digital assistant prior to this but as soon as they asked for my postcode I ran into problems although it was the phone number for people phoning from abroad.

     

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